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Home of Handmade -

Privacy Policy

General

Access to and use of this website is subject to the following terms and conditions and the laws of England and Wales.

Copyright

Copyright 2017 The Home of Handmade. All rights reserved. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this site are owned by The Home of Handmade, or are included with permission of the relevant owner. You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted.

Disclaimer

The Home of Handmade makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided as is and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. The Home of Handmade makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall The Home of Handmade, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law.

Content

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Neither The Home of Handmade, its employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss. We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice.

Linked Sites

At various points throughout the site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that The Home of Handmade is necessarily associated with any of these other sites or their owners. Whilst it is the intention of The Home of Handmade that you should find these other sites of interest, The Home of the Handmade, nor its officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other sites or any information contained in them, none of which have been verified or endorsed by The Home of the Handmade.

 

Privacy Policy

·      General ;

We at The Home of Handmade Ltd  understand how important You privacy is to You  and how You might care about how  Yourpersonal data is used and shared online. We respect and value the privacy of everyone who visits Our Website www.thehomeofhandmade.co.uk (“Our Site”).

We will only collect and use personal data in ways We detail in Our Privacy Policy, and in a manner that is consistent with Our obligations and Yourrights under the law.

Please read Our Privacy Policycarefully and let us know if You don’t understand anything which We will be happy to explain . Youruser privacy and data protection are basic human rights and We have a duty of care to the people whose data We have through their use of Our Website . We also confirm We will never sell , rent or otherwise distribute nor make public Yourpersonal information

Youracceptance of Our Privacy Policyis deemed to occur upon You first use of Our Site. If You don’t agree with Our Privacy Policythen please refrain from using Our Website .

2)     Relevant Legislation 

This Website is designed to comply with the following national and international legislation with regards to data protection and user privacy , namely ;UK Data Protection Act 1988 (DPA),EU Data Protection Directive 1995 (DPD) & EU General Data Protection Regulation 2018 (GDPR).  If You are unsure about whether this site is compliant with Your own country of residences’ specific data protection and user privacy legislation You should contact us  for clarification.

  • Information about us 

The data controller of this Website is the Home of Handmade Ltd   a company limited in registration in England under company number  09782627whose registered address is 78 Loughborough Road Qorndon , Leicestershire LE12 8DX. . Our Website is hosted by Teledata UK ,Ltd within a UK located data centre . This is managed through Our  Website Creative design agency Strafe Creative Agency Ltd. To read more about Strafe Creative GDPR policy , how data is collected and used click here; www.strafecreative.co.uk. Further information in relation to the data centre and security of can be accessed through www.teledata.co.uk

 

4)    Definitions and interpretations;  

In this Policy, the following terms shall have the following meanings:

“Cookie” means a small text file placed on You computer or device by Our Site when You visit certain parts of Our Site and/or when You use certain features of Our Site..

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that You give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and “We/Us/Our” means The HomeofHandmade Ltd , a limited company registered in England under company number  09782627

5)    YourRights

As a data subject, You have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold and outline for clear understanding to Our best ability. For example Youhave the right to ;

  • Be informed about Our collection and use of personal data;
  • The right of access to the personal data We hold about You;
  • The right to rectification if any personal data We hold about You is inaccurate or incomplete (please contact Us via hello@thehoemofhandmade.co.uk)
  • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about You
  • The right to restrict (i.e. prevent) the processing of Yourpersonal data;
  • The right to data portability (obtaining a copy of Yourpersonal data to re-use with another service or organisation);
  • The right to object to Us using Yourpersonal data for particular purposes; and
  • Rights with respect to automated decision making and profiling.

If You have any cause for complaint about Our use of Yourpersonal data, please contact Us using the details provided and We will do Our best to solve the problem for You. If We are unable to help, You also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about Yourrights, please contact the Information Commissioner’s Office or Yourlocal Citizens Advice Bureau.

 

6)    What Data Do We Collect?

This Privacy Policydescribes how Yourpersonal information is collected, used, and shared when You visit or make a purchase from www.Thehomeofhandmade.co.uk (the “Site”).
We use the Order Information that We collect generally to fulfil any orders placed through the Site (including processing Yourpayment information, arranging for shipping, and providing You with invoices and/or order confirmations).

In Addition We may use this Order Information to communicate with You , screen Our orders for potential risk or fraud or  provide You with information or advertising relating to Our products or services.

Depending upon Youruse of Our Site, We may collect some or all of the following personal and non-personal data

  • name;
  • contact information such as email addresses
  • demographic information such as postal code, preferences, and interests;
  • IP address;
  • Web browser type and version;
  • operating system and time zone;
  • a list of URLs starting with a referring site, Youractivity on Our Site, and the site You exit to.

 

7)   How Do We Use YourData? 

We may use Yourdata to;

  • Provide and manage Youraccess to Our Site;
  • Personalise and tailor Yourexperience on Our Site;
  • Supply Our products and services to You (please note that We require Yourpersonal data in order to enter into a contract with You);
  • Personalise and tailor Our products and services for You;
  • Reply to emails from You;
  • Supply You with emails that You have opted into (You may unsubscribe or opt-out at any time);
  • With Yourpermission and/or where permitted by law, We may also use Yourdata for marketing purposes which may include contacting You by email and telephone and text message and post with information, news and offers on Our products and services. We will not, however, send You any unsolicited marketing or spam and will take all reasonable steps to ensure that We protect Yourrights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

7.1 Site visitation tracking

Like most Websites, this site uses Google Analytics and other cookies to track user interaction. We use this data to determine the number of people using Our site, to better understand how they find and use Our Web pages and to see their journey through the Website.
Although Google Analytics records data such as Your geographical location, device, internet browser and operating system, none of this information personally identifies You to us. Google Analytics also records Your computer’s IP address, which could be used to personally identify You but Google do not grant us access to this. We consider Google to be a third party data processor. Google Analytics makes use of cookies, details of which can be found on Google’s developer guides. Youcan read more about how Google uses YourPersonal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

7.2 Our Marketing and advertising campaigns

We also may use YourIP address  to assess the success of Our marketing and advertising campaigns through mailchimp ( www.mailchimp.com) , facebook (www.facebook.com) and instagram (www.instagram.com) .

7.3  Behavioural Advertising 

As described above, We use YourPersonal Information to provide You with targeted advertisements or marketing communications We believe may be of interest to You. For more information about how targeted advertising works, You can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

7.4 Browsing Our Website

Additionally, as You browse the Site, We collect information about the individual Web pages or products that You view, what Websites or search terms referred You to the Site, and information about how You interact with the Site. We refer to this automatically-collected information as “Device Information.”

Please note ; Third parties whose content appears on Our Site may use third party Cookies. We do not control the activities of such third parties, nor the data they collect and use and advise You to check the privacy policies of any such third parties.

You have the right to withdraw Yourconsent to Us using Yourpersonal data at any time, and to request that We delete it. We do not keep Yourpersonal data for any longer than is necessary in light of the reason(s) for which it was first collected.

  7.5 Contact forms and email links

Should You choose to contact us using the contact form on Our Contact us page or an email link, none of the data that You supply will be stored by this Website or passed to / be processed by any of the third party data processors . Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by Our local computers and devices.

7.6 Email Newsletter

If You choose to join Our email newsletter, the email address that You submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor ( information on Our use of 3rdpart data processors can be obtained by contacting hello@thehomeofhandmade.co.uk). The email address that You submit will not be stored within this Website’s own database .

Your email address will remain within MailChimp’s database for as long as We continue to use MailChimp’s services for email marketing or until You specifically request removal from the list or until Your interactions via Mailchimp are deemed inactive. You can remove Your details from the newsletter list by unsubscribing using the unsubscribe links contained in any email newsletters that We send You or by requesting removal via email by contacting hello@thehomeofhandmade.co.ukrequesting removal via email, please send Your email to us using the email account that is subscribed to the mailing list.

If You are under 16 years of age You MUST obtain parental consent before joining Our email newsletter.

While Your email address remains within the MailChimp database, You will receive periodic (approximately once per month) newsletter-style emails from us, as Well as important service messages relating to products and services that You have already obtained from us.

 

7.7 Our third party processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen. Some of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

Please note, your data will not be automatically shared with all of the above third parties and will only be processed where necessary.

 

8)    Do We Share Your Data?

We share YourPersonal Information with third parties only relevant to help us use Your Personal Information, as described above in section 7 and detailed in sections 3 and 6 . We use third party application on Our Website, to generate mailing lists and social media links. These policies can be requested for further reading also. We provide shipping details such as addresses and phone numbers to Our carriers for example (but not limited to)  MyHermes and RoyalMail , when sending Yourorder(s).

Finally, We may also share YourPersonal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information We receive, or to otherwise protect Our rights.

9)    Do Not Track 
Please note that We do not alter Our Site’s data collection and use practices when We see a Do Not Track signal from Yourbrowser.

·      YourRights 

If You are a European resident, You have the right to access personal information We hold about You and to ask that Yourpersonal information be corrected, updated, or deleted. If You would like to exercise this right, please contact us through the contact information hello@thehomeofhandmade.co.uk

.Additionally, if You are a European resident We note that We are processing Yourinformation in order to fulfilll contracts We might have with You (for example if You make an order through the Site), or otherwise to pursue Our legitimate business interests listed above. Additionally, please note that Yourinformation will be transferred outside of Europe, including to Canada and the United States.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

 

·      Data Retention 

When You place an order through the Site, We will maintain YourOrder Information for Our records unless and until You ask us to delete this information.

 

12) What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that You have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

In the event that any of Yourdata is to be transferred in such a manner, You will not be contacted in advance and informed of the changes.

 

13) How Can You Control Your Data?

When You submit personal data via Our Site, You may be given options to restrict Our use of Yourdata. In particular, We aim to give You strong controls on Our use of Yourdata for direct marketing purposes (including the ability to opt-out of receiving emails from Us which You may do by unsubscribing using the links provided in Our emails and at the point of providing Yourdetails).

 

14) Our Use of Cookies

“Cookies”  are data files that are placed on Your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

You can choose to delete Cookies on Yourcomputer or device at any time, however You may lose any information that enables You to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

 

15) Contacting Us

If You have any questions about Our Site or this Privacy Policy including any complaints you may have then please contact Us by email at hello@thehomeofhandmade.co.uk.

 

16)Changes to Our Privacy Policy

We may change this Privacy Policyfrom time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and You will be deemed to have accepted the terms of the Privacy Policyon Yourfirst use of Our Site following the alterations. We recommend that You check this page regularly to keep up-to-date.

  • Data Breach

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors. This will be reported to any and all relevant persons / authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

  • Registration with the Information Commissioner’s Office 

 

The Home of Handmade is s officially registered with the Information Commissioner’s Office (ICO). Please contact hello@thehomeofhandmade.co.ukif you would like the registration certificate details.

  • Data Controller

The data controller of this website is: The HomeofHandmade  a  Limited Company with company number09782627

The registered office is:
The Home of Handmade Limuted

1a Maplewell Road
Woodhouse Eaves
Leicestershire
LE12 8RG

Font Size

You may change the font size of this website to your preference through your browser:

– In Internet Explorer, select View, then Text Size, and then your preferred size.
– In Netscape select View, then Text Zoom, and then your preferred percentage size.

Images

All content images used in this site include alt text. Purely decorative graphics include empty alt text.

JavaScript

JavaScript has been used on a few pages but the site has been designed to be fully functional even if JavaScript is not enabled.

Standards Compliance

We strive to comply with the W3C WAI’s Web Content Accessibility Guidelines 1.0 and aim for our pages to conform to a minimum of Level A compliance. Wherever possible, Level AA and Level AAA requirements are also met.

Every page on the website has been designed to be compliant with the HTML 4.01 (Transitional) and CSS2 (cascading style sheet) standards. The W3C logo on this page not only certifies that this is the case, but allows it to be verified using the W3C online validation service. You can use the W3C HTML Validator and CSS Validator to show that our website is fully compliant to these standards. While we use Bobby to test for accessibility, it is just one aspect of our testing procedure. As a computer programme, the Bobby test is not as reliable as expert evaluation.

Cookie Policy

We use a feature of your internet browser called a ‘cookie’ on the The Home of the Handmade website. We do not use ‘cookies’ to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.

We understand how important it is to treat the data we capture correctly. We do not, nor will we ever sell, rent or loan any data to 3rd parties that identifies you without your consent.

What is a cookie?

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Google Analytics

This allows us to collect anonymous information about how visitors use our website. It allows us to identify trends, popular types of content and make informed decisions on how to improve the site. It is not linked to any data that allows us to identify users individually.

Cookie Maintenance

You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use our website effectively.

By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that The Home of the Handmade uses to manage its website and this will have an impact on how the website will function. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only The Home of the Handmade’s website.

If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below. For other web browsers, please use the Help function on your browser for details on how to do this. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

Disclaimer

The following conditions apply to anyone accessing and using The Home of the Handmade website or any part of it.

The Home of the Handmade may modify these conditions from time to time and accordingly you are advised to keep up to date with the changes by regularly reviewing the conditions. By using the website you agree to be bound by these conditions.

The content available on the website is for general entertainment and interest only and The Home of the Handmade does not warrant or guarantee its accuracy or completeness. It is your responsibility to judge the accuracy or completeness of the content before relying on it in any way. Your use of the content (for whatever purpose) is at your sole risk. If you have any comments or complaints about the Website, please get in touch with us. Our details can be found on the Contact Us page.

The content is protected by copyright and other intellectual property rights, as applicable and is provided solely for your own use. Republication or redistribution of any of the content available on the Website including by framing or similar means is prohibited.

The Home of the Handmade excludes all liability of any kind (including negligence) in respect of any third party information or other material made available on, or which can be accessed using, the Website.

These conditions are governed by and will be interpreted in accordance with English Law and any disputes relating to these conditions will be subject to the exclusive jurisdiction of the English courts.